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|100% MONEY BACK GUARANTEE|
At Keepsake Jewellery you can Shop with Confidence
It's difficult to buy jewellery online without seeing it in person. For this reason we offer a full peace of mind refund or exchange on all non-engraved products, even if you change your mind. Please know that when purchasing from Keepsake Jewellery you are welcome to send it back for any reason within 14 days as long as it is unused/unworn and hasn't been engraved.
|About Memorial & Cremation Jewellery|
About Cremation Jewellery
Memorial Jewellery, also known as Cremation Jewellery, is pendants, necklaces and bracelets which have been designed as a miniature cremation urns to safely and discreetly hold keepsakes such as ashes, hair or other precious items inside. They are an affordable alternative to memorial diamonds and diamonds or gems made from ashes.
These special cremation jewellery urns can offer a very personal sense of comfort. Whether you choose a traditional burial, a cremation urn or a scattering of your loved one's ashes, you can keep a remembrance of them with you everyday.Having a pendant urn which holds a memorial of your loved one is a beautiful and precious gift to give yourself or someone who has recently experienced loss. The high quality of each piece ensures that it can be passed onto future generations as a very special family heirloom.
Cremation Jewellery can be used to hold memorials such as a lock of hair, fur, soil from a funeral burial site or some dried petals from the funeral flowers and can be worn or stored in an elegant jewellery display in your home. As general keepsakes they can be used to hold some hair from your baby's first haircut, soil from a special place or, in the case of the cylinder pendants, a small note or prayer. Our range includes designs especially created for the loss of a baby or child, infant loss or miscarriage.
It is very important that, if you are scattering the majority of your loved one's cremation ashes, you keep a small amount of in a safe place in case your memorial jewellery urn is ever lost or stolen. We suggest using a standard keepsake cremation urn or keepsake box to hold some ashes in case this ever happens.
Gold Vermeil is a heavy layer of 14k Gold over solid Sterling Silver. It is a very durable form of gold plating and is so well crafted that it can be safely engraved. It is a very durable form of gold plating but if you are wanted to wear your jewellery for a long time we recommend a solid Silver or Gold piece - these will last a lifetime and can be passed down as family heirlooms.
If you have any questions about memorial jewellery which you don't see answered here we would be very happy to address them for you. Please feel free to contact us at any time.
|Cremation and Memorial Jewellery FILLING|
Cremation and Memorial Jewellery Filling InstructionsIMPORTANT NOTE: It is understandable that some people don't feel comfortable filling their cremation jewellery themselves. If you feel at all uncomfortable about this process you may like to know that many of our customer have taken their jewellery to their local funeral home for filling. Everything the funeral director will need (funnel, instructions etc) is supplied with your order. We recommend that you phone your local funeral director ahead to discuss this option with them should you wish to have it filled this way.
We recommend that you read these instructions in full before commencing.
Pendants with a screw opening require extra care when opening and closing to ensure the screwdriver does not slip and scratch the surface.
• Remove pendant from chain and unscrew the opening either by hand (for screw top bail), or with the small screwdriver provided (for screw openings). If you have a screw top bail which is tightly shut use a toothpick (or opened paperclip etc) through the top fixed ‘loop’ as a lever to open it. Simply feed it through the fixed loop, grasp at the middle (close to the pendant) and gently twist.
• Place the end of the funnel provided into the opening. Carefully spoon a small amount of only the finest ashes into the funnel. You may need to stir the ashes around in the funnel with a toothpick to allow them to go through. The pendant should only be filled to about 90% of capacity. (If the opening of your pendant is particularly small, it can sometimes be easier to use a folded piece of paper to ‘slide’ the ashes into the pendant. Simply fold a piece of paper and open it up again. Place some of the finest ashes along the crease of the paper and point the outside edge of the crease into the opening. When tilted the ashes will slide along the crease and into the pendant.)
• After filling, clean the opening with a cotton-bud or toothpick. At this stage if you replace the screw, or twist the top bail back on, your pendant will be safely secured and WATER RESISTANT, however you may wish to permanently seal/waterproof your pendant. No memorial jewellery is entirely waterproof without this step.
• PERMANENT SEALING/WATERPROOFING
If you wish to have your pendant withstand short periods of contact with water you can use an adhesive to seal the opening. All memorial jewellery requires this step to then be water tight. (Note: Gold Vermeil jewellery should be kept as dry as possible and never immersed in liquids of any kind).
To waterproof the pendant we recommend using a small amount of clear two part metal adhesive. Most hardware stores will have this. It is best to use an adhesive which takes a few minutes to set as you may need to adjust the alignment. (We do not recommend using superglue as it dries too quickly.) Please ensure that the threads are as clean as possible to ensure good adhesion. Using a toothpick or similar, apply a very small amount to either the threads or the inside of the threaded opening and carefully screw shut. Be sure that none of the adhesive spills on to the pendant - if it does you can try to remove it by quickly wiping it with a soft lint-free cloth.
Allow at least 24 hours for your pendant to completely set. NOTE: Even when sealed your pendant should never be fully immersed in water for long periods of time. To ensure a 100% waterproof seal speak to a jeweller about soldering your pendant shut.
IMPORTANT: Be sure to keep some ashes in case your pendant is ever lost or stolen.
FULL AND MORE DETAILED INSTRUCTIONS ARE SUPPLIED WITH EVERY ORDER.
|KEEPSAKE JEWELLERY AUSTRALIA - FAQ
Here is some common questions we are asked about our jewellery and online store. Please always feel free to contact us should you require any further information which isn't answered here. We will get back to you quickly.
1. HOW LONG WILL MY JEWELLERY ORDER TAKE TO ARRIVE?
Delivery of your order depends on which shipping method you select during checkout. Within Australia you can select Express Shipping (2-7 days) or Parcel Post (7-14 days).
Please note that delivery times are not a guarantee of delivery, they are a guide only and actual delivery time may vary due to unforeseen or unavoidable dispatch delays, delivery policies of Australia Post etc.
2. THE JEWELLERY I WANT IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?
We process a large number of orders which means that sometimes some of our jewellery collection may be out of stock. If you see an item that is out of stock please add your name to the waitlist. You will see the waitlist link on the product details page (link is just below the "Add To Cart" button). As soon as the jewellery piece is back in stock you will receive an email to let you know.
3. I AM A FUNERAL DIRECTOR OR JEWELLER - DO YOU WHOLESALE YOUR JEWELLERY?
Yes, we offer our entire Memorial Jewellery collection to Funeral Homes and Jewellers within Australia. The Keepsake Jewellery Australia collection of 'fillable' jewellery can be purchased at wholesale pricing for your families and customers. Please click here to see more: WHOLESALE CREMATION JEWELLERY
1. HOW DO I FILL MY MEMORIAL JEWELLERY?
Memorial Jewellery is supplied with everything you need for filling including detailed instructions and accessories. This allows you to fill the jewellery yourself or have someone to do it for you.
2. CAN I HAVE MY FUNERAL DIRECTOR FILL THE MEMORIAL JEWELLERY FOR ME?
We have always found that funeral homes are only too happy to fill our customers jewellery so we encourage you to call your local funeral home if you want them to fill it for you. They may charge a filling fee and you may need to make an appointment to have it done.
3. CAN YOU FILL THE JEWELLERY FOR ME IF I SEND YOU THE ASHES?
We are more than happy to fill memorial jewellery for our families however we advise that this isn't the ideal way to go. Ashes shouldn't be sent through the mail, unless you are entirely prepared for the very small chance that they can go astray. Even by the most secure methods of posting, registered mail etc, items can get lost in the postal system.
How Do I Care For My Keepsake or Memorial Jewellery?
All orders are supplied with a comprehensive set of instructions on how to care for your jewellery. A jewellery cloth is included with every order and the steps you can take to maintain your piece are described simply and clearly.
ABOUT OUR JEWELLERY - Precious Metals Information
What Is Your Jewellery Made From?
All of our jewellery is crafted from high quality precious metals. We do not make any Silver Plated jewellery or 'Base Metal' jewellery. Our jewellery is made from solid 925 Sterling Silver, Gold Vermeil, 9ct Gold, 316l Stainless Steel, Titanium, Brass, Bronze and Pewter.
What is Gold Vermeil?
Gold Vermeil jewellery is made from solid 925 Sterling Silver overlaid with 14k Gold. Gold Vermeil jewellery has the look and feel of solid gold at a fraction of the price. The overlay of Gold requires special care to preserve the finish, however it is more durable than regular gold plating.
Does Keepsake Jewellery's Collection Contain Nickel?
NO. All of our jewellery is nickel free. The use of nickel has gradually declined in quality fine jewellery over the past decade or so due to possible adverse health effects, and therefore we do not sell or recommend wearing any jewellery which contains Nickel.
|HOW DO I CONTACT YOU?|
We are situated in two locations in Perth, Western Australia and if you wish to contact us for any reason at all, please email us:
PLEASE DIRECT ALL QUERIES TO:
(We usually answer emails within a few hours and will always reply within 1 Business Day).
PO Box 965, Balcatta, Western Australia 6914 (Administration Only)
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Keepsake Jewellery Australia