It can be difficult to buy jewellery online and we totally understand that you may want to see it in person first. For this reason we offer a full refund or exchange policy on all jewellery, even if you change your mind. Please know that when purchasing from Keepsake Jewellery Australia you are welcome to send it back for any reason within 14 days.
Should you wish to obtain a refund or exchange on a product we ask you to contact us within 14 days of delivery. One of our Customer Consultants will ensure that your request is handled quickly and easily. Please email us at email@example.com for all return advices and return queries.
We offer an exchange or refund on all jewellery subject to the conditions below:
- Memorial Jewellery
- Stainless Steel Memorial Jewellery
- Sterling Silver Memorial Jewellery
- Gold Vermeil Memorial Jewellery
- Solid Gold Memorial Jewellery
- Memorial Necklaces
- Memorial Bracelets, Charms and Cremation Beads
- Baby, Infant and Child Loss Memorial Jewellery
- Memorial Jewellery for Men
- CLEARANCE SALE - 40 to 70% OFF
- GIFT CERTIFICATES